Module 0 - Course Introduction [Auditing Competency based on ISO 19011:2018]

In this module, an introduction to the course will be provided. This includes important information regarding the course content & learning objectives, duration, assessment methodology & how to successfully complete the course.

Module 1 - Introduction to Management Systems [Auditing Competency based on ISO 19011:2018]

In this module we will explore the purpose and benefits of a management system; the key concepts that underpin the common ISO management system standards and the significance of these for the auditor and some of the key management systems terms and definitions which are relevant to auditing

Module 2 - Introduction to Management System Auditing [Auditing Competency based on ISO 19011:2018]

In this module we will explore the different types of management system audits, the principles of auditing, the 6 phases of the audit lifecycle, desired auditor behaviours and the key terminology associated with ISO 19011.

Module 3 - Initiation and Preparation [Auditing Competency based on ISO 19011:2018]

In this module we will explore the audit program and the process for establishing the audit objectives, scope and criteria. We will also expand on the audit lifecycle by exploring the first two phases namely “Initiate the Audit and Prepare Audit Activities” – determination of audit feasibility, review of documented information, preparing the audit plan and audit work documents and assigning work to the audit team.

Module 4 - Conducting Audit Activities [Auditing Competency based on ISO 19011:2018]

In this module we will explore the third phase of the audit lifecycle, namely conducting audit activities. Topics covered in this module will include the opening meeting, methods available to the management system auditor for collecting audit evidence, generating audit findings and the importance of effective communication throughout the audit.

Module 5 - Report, Close and Follow up the Audit [Auditing Competency based on ISO 19011:2018]

In this module we will explore the final stages of the audit, namely: documenting the identified non-nonconformities and conducting the closing meeting. We will also explore, the last three phases of the audit lifecycle namely: preparing and distributing the audit report, completing the audit and performing follow up audit activities.